Care that respects your home, your kitchen, and your Shabbat

Observance shouldn't be something you have to explain every day

For an observant family, the wrong caregiver can mean a kitchen that is no longer kosher, a stressful Shabbat, or constant explaining. Your parent deserves care that fits how they have always lived.

We ask before we assume. Before care begins, we learn how your household keeps kosher, Shabbat and its own customs, then match and train a caregiver for your home.

We care for every kind of Jewish home, from the more secular to the highest stringencies of Orthodoxy, including Modern Orthodox, Conservative, Sephardic and Chassidish families. Our approach is guided by one of the most well-respected rabbis in the city. Our primary area is Toronto, Thornhill, and North York.

When observance should shape the care

• Your parent keeps a kosher home and the kitchen needs to stay that way
• Shabbat and Yom Tov routines matter and should not be disrupted
• Modesty and family customs need to be respected in personal care
• Previous caregivers did not understand your household and you had to explain everything
• Your parent feels most at ease with someone who knows their way of life

What that looks like in practice

• Respecting kosher kitchen practices and your family's own standards
• Shabbat and Yom Tov routines planned ahead with the family
• Holiday preparations and meals, as your family wishes
• Respect for modesty and family customs in personal care
• Support getting to shul, simchas, and community events, where arranged
• All the everyday care your parent needs, from companionship to complex needs

Every family's practice is different. Tell us yours at the assessment and we will build the care plan around it.

How we prepare every caregiver for your home

Cultural care starts with the care plan, and with humility. Here is how every caregiver gets ready for your home.

1. Your answers come firstWhen we build the care plan, we learn your family's practice: kosher meal preparation, Shabbat and Yom Tov, shul decorum, tallis and tefillin, places and items a caregiver should not go near or touch, and anything else that matters to your loved one.
2. A workbook written for your familyEvery caregiver studies our cultural care workbook. It always stays open: once we have your family's answers, we add your customs and needs, so the caregiver learns your home, not a generic one.
3. A quiz they must pass with 100%The caregiver then completes a competency quiz built from that workbook, including your family's specifics. Anything less than 100% means more study and another attempt, until they reach 100%.
4. Hands-on trainingTallis and tefillin are taught in person: how to help put them on, adjust them, then wrap, fold and put them away, practised together. Other rituals are taught in person, virtually or with cheat sheets, with materials and videos to review.
5. Your kitchen, your rulesFor a kosher home, we train in the kitchen itself: meat, dairy and pareve, and every norm of your kitchen. We help with a kosher meal plan and, where needed, a guide to kosher symbols for shopping. The caregiver keeps a binder and a cheat sheet on the fridge.
6. Supported from the first dayWhen it helps, we shadow the caregiver on the first day so questions are answered on the spot. After that we supervise and stay available. Caregivers know to bring any question to the family or to the coordinator, who checks with the family so everything stays right.

What we can prepare a caregiver for

Examples only. Every family chooses what applies, and we add anything specific to your loved one.

Caregivers also take part in periodic Holocaust education as professional development. If your family wishes, we include Hatzoloh in the emergency plan, alongside 911.