One companion inside the residence, not a rotating roster
One-on-one visits, conversation, mealtime support, and advocacy inside a retirement home or care residence. A personal presence inside an institutional one.
A residence has staff. Your parent needs a person.
Retirement homes and long-term care residences do a lot, but staff look after many residents at once. Your parent can still feel lonely, miss meals, or struggle to be heard.
We match one companion who visits regularly, gets to know your parent, and speaks up for them. You get updates from someone who has actually been in the room.
Signs your parent could use a companion in the residence
- They spend most of the day alone in their room
- Meals are missed, or they eat little in the dining room
- They have stopped joining residence activities
- Small concerns are not being raised with staff
- You cannot visit as often as you would like and worry in between
What an in-facility companion does
- Regular one-on-one visits from the same caregiver
- Conversation, activities, and walks around the residence
- Mealtime company and support
- Noticing problems and raising them with residence staff
- Help joining residence activities and outings
- Updates to the family after visits
Our companion works alongside residence staff and follows the residence's rules.
Managed by our care team, start to finish
- Call or request supportTell us what's going on. No forms, no pressure, we listen first.
- In-home care assessmentA care coordinator visits to understand daily routines, medical needs, and personality fit.
- We match your caregiverWe hand-pick from our vetted roster of PSWs for skills, availability, and, just as importantly, personality.
- Care begins, and we stay closeMost families are matched within 24 hours. Your coordinator checks in regularly, this isn't "set and forget."
- A care coordinator who knows your family and stays reachable
- Caregivers vetted with a vulnerable-sector police check, interview, references, and a skills assessment
- Matched to your loved one, not just assigned from a roster
- Backup coverage arranged by us when a caregiver is unavailable
- A free in-home assessment and a clear, itemized quote
What families ask about in-facility companion care
Retirement homes and care residences across Toronto and the GTA. Tell us where your parent lives and we will confirm.
Anything from a couple of visits a week to daily. We help you decide at the assessment.
Rules differ by residence. We confirm with yours first, then follow its rules and work alongside its staff.
Guides for families
Available across Toronto and the GTA, including Thornhill, North York, Forest Hill, Midtown Toronto, Richmond Hill, Vaughan.
See all our care services → More common questions → Conditions we support → Areas we serve →
Talk to a coordinator about in-facility companion care
Tell us what's going on. A care coordinator will call you back within one business day.