For Seniors & Families

Comfort and presence at the end of life

A caregiver who stays present through the hard parts, not just the scheduled ones, so your family can focus on being together.

Personal Support Worker providing calm bedside companionship to an older adult at home

Being there, so you can be family

Many people want to spend their last weeks or months at home. Families want that for them too, but the care can be exhausting, especially at night.

Our caregivers handle the personal care and the long hours so your family can rest and spend time together. They work alongside your palliative doctor and health team, and follow their guidance.

When families call us for palliative support

  • Your loved one has chosen to spend their last months or weeks at home
  • Nights are becoming hard, and family members are not sleeping
  • Personal care and repositioning need more hands than the family has
  • The palliative team visits, but the long hours between visits are on you
  • You want time to be family, not only caregivers

How a palliative support caregiver helps

  • Personal care, repositioning, and keeping your loved one comfortable
  • Overnight and long-shift coverage so family can sleep
  • Quiet company, and space for visitors and family time
  • Watching for changes and telling the family and care team
  • Help keeping the home calm and running
  • Respect for your family's faith, customs, and wishes

This is non-medical support. Pain management, medication, and medical decisions stay with your palliative doctor and health team.

How We Work

Managed by our care team, start to finish

  1. Call or request supportTell us what's going on. No forms, no pressure, we listen first.
  2. In-home care assessmentA care coordinator visits to understand daily routines, medical needs, and personality fit.
  3. We match your caregiverWe hand-pick from our vetted roster of PSWs for skills, availability, and, just as importantly, personality.
  4. Care begins, and we stay closeMost families are matched within 24 hours. Your coordinator checks in regularly, this isn't "set and forget."
  • A care coordinator who knows your family and stays reachable
  • Caregivers vetted with a vulnerable-sector police check, interview, references, and a skills assessment
  • Matched to your loved one, not just assigned from a roster
  • Backup coverage arranged by us when a caregiver is unavailable
  • A free in-home assessment and a clear, itemized quote
Questions

What families ask about palliative care

Yes. We can arrange overnight shifts and longer coverage as needs increase. Your coordinator manages the schedule and backup.

Yes. Our caregivers follow the guidance of your palliative doctor and health team and report changes to the family. With your OK, we can also send the team a short summary from the care notes: what the caregiver noticed, when it started, what was done and how it went. Observations only, never a diagnosis.

Yes. We match caregivers thoughtfully to your family's faith and customs, including Jewish observance.

Available across Toronto and the GTA, including Thornhill, North York, Forest Hill, Midtown Toronto, Richmond Hill, Vaughan.

See all our care services → More common questions → Conditions we support → Areas we serve →

Talk to a coordinator about palliative care

Tell us what's going on. A care coordinator will call you back within one business day.

Request PSW Support
Call (647) 847-CARE