Help with bathing, dressing, and moving safely, with dignity
A vetted PSW helps with the personal routines that have become hard, at the pace your parent sets, not the caregiver's.
Independence, with the right help
Needing help in the bathroom or getting dressed is one of the hardest changes for anyone to accept. The way that help is given matters as much as the help itself.
Our PSWs support the routines your parent finds difficult and leave the rest to them. The aim is to keep your parent as independent as possible, safely, wherever they live.
Signs it may be time for personal care
- Bathing or showering has become rare, or feels unsafe
- Clothes are worn several days in a row
- They hold onto furniture or walls to get around the house
- Getting up in the morning or ready for bed takes a long time or ends in a fall
- Family members are helping with bathing and it is straining everyone
What personal care includes
- Bathing, showering, and toileting support
- Dressing, grooming, and oral care
- Safe transfers and help moving around the home
- Getting up in the morning and ready for bed at night
- Meal preparation and help with eating when needed
- Watching for changes and telling the family and coordinator
This is non-medical support. Your parent's doctor and health team stay in charge of medical care, and we follow their guidance.
Is the bathroom or the stairs getting harder? See RightKind Home Access for grab bars and safer bathrooms →
Managed by our care team, start to finish
- Call or request supportTell us what's going on. No forms, no pressure, we listen first.
- In-home care assessmentA care coordinator visits to understand daily routines, medical needs, and personality fit.
- We match your caregiverWe hand-pick from our vetted roster of PSWs for skills, availability, and, just as importantly, personality.
- Care begins, and we stay closeMost families are matched within 24 hours. Your coordinator checks in regularly, this isn't "set and forget."
- A care coordinator who knows your family and stays reachable
- Caregivers vetted with a vulnerable-sector police check, interview, references, and a skills assessment
- Matched to your loved one, not just assigned from a roster
- Backup coverage arranged by us when a caregiver is unavailable
- A free in-home assessment and a clear, itemized quote
What families ask about personal care
Every caregiver completes a vulnerable-sector police background check, an in-person interview, reference checks, and a skills assessment before joining our roster. Ongoing training covers safe transfers, dementia care techniques, and emergency response.
Yes. You can start with the hardest part of the day, often the morning routine or bedtime, and add hours later if needed.
Cost depends on the type of care, hours, and schedule. After a free in-home assessment, you get a clear, itemized quote.
Yes, with your OK. We can send the doctor or health team a short summary from the care notes: what the caregiver noticed and when it started, what was done (for example, a cream put on as directed) and how it went. It reports what we saw, never a diagnosis. Medical decisions stay with them.
Guides for families
Available across Toronto and the GTA, including Thornhill, North York, Forest Hill, Midtown Toronto, Richmond Hill, Vaughan.
See all our care services → More common questions → Conditions we support → Areas we serve →
Talk to a coordinator about personal care
Tell us what's going on. A care coordinator will call you back within one business day.