For Seniors & Families

Dementia and Alzheimer's care, built on routine and calm

For Alzheimer's and other memory conditions: a consistent caregiver trained in redirection, routine, and calm de-escalation, wherever your parent feels safest.

Personal Support Worker looking through a family photo album with an older adult at home

Familiar faces, familiar routines

Dementia changes a little at a time, and families often carry more than they realize before asking for help. Wandering, confusion late in the day, repeated questions, and missed meals are all common.

People living with dementia usually do best with familiar surroundings and a steady routine. That is why we focus on consistency: the same caregiver, the same rhythm to the day, and a care plan your family helps shape.

Signs it may be time for dementia care

  • Repeated questions, or forgetting recent conversations and appointments
  • Getting lost on familiar routes, or wandering
  • Confusion or agitation later in the day
  • Missed meals or medications, or the stove left on
  • A family caregiver who is exhausted and can no longer leave the house

How a dementia caregiver helps

  • Keeping a steady daily routine for meals, rest, and activity
  • Redirecting gently when your parent is confused or upset
  • Activities matched to what your parent can still enjoy
  • Help with personal care, eating, and moving safely
  • Watching for wandering and keeping the home safe
  • Giving family caregivers time to rest, work, or simply be the son or daughter again

Dementia care is non-medical support. Diagnosis, medication, and treatment stay with your parent's doctor and health team.

How We Work

Managed by our care team, start to finish

  1. Call or request supportTell us what's going on. No forms, no pressure, we listen first.
  2. In-home care assessmentA care coordinator visits to understand daily routines, medical needs, and personality fit.
  3. We match your caregiverWe hand-pick from our vetted roster of PSWs for skills, availability, and, just as importantly, personality.
  4. Care begins, and we stay closeMost families are matched within 24 hours. Your coordinator checks in regularly, this isn't "set and forget."
  • A care coordinator who knows your family and stays reachable
  • Caregivers vetted with a vulnerable-sector police check, interview, references, and a skills assessment
  • Matched to your loved one, not just assigned from a roster
  • Backup coverage arranged by us when a caregiver is unavailable
  • A free in-home assessment and a clear, itemized quote
Questions

What families ask about dementia & alzheimer's care

Yes. Care can start with a few visits a week and grow over time, up to full-time or live-in care. Your coordinator reviews the plan with you as needs change.

That happens often with dementia. We start slowly, often as companionship, and let trust build before adding personal care. The caregiver follows your parent's lead wherever it is safe to.

Most families are matched with a caregiver within 24 hours of their in-home assessment.

Yes, with your OK. We can send the doctor or health team a short summary from the care notes: what the caregiver noticed and when it started, what was done (for example, a cream put on as directed) and how it went. It reports what we saw, never a diagnosis. Medical decisions stay with them.

Available across Toronto and the GTA, including Thornhill, North York, Forest Hill, Midtown Toronto, Richmond Hill, Vaughan.

See all our care services → More common questions → Conditions we support → Areas we serve →

Talk to a coordinator about dementia & alzheimer's care

Tell us what's going on. A care coordinator will call you back within one business day.

Request PSW Support
Call (647) 847-CARE