Specialized Care

Support for adults with disabilities

Personal care, daily routines, and time out in the community with a consistent caregiver, plus a real break for the family who has been doing it all.

A caregiver in navy scrubs helping a man in a wheelchair prepare vegetables in his kitchen

Support that follows the person, not a checklist

Adults with disabilities often need help with some parts of the day and none with others. A good caregiver knows the difference and leaves room for independence.

We support adults with physical disabilities, developmental disabilities, and disabilities from an injury or illness later in life. Some families need a few hours a week so a parent can work or rest. Others need daily personal care or overnight coverage. We match one caregiver to the person's routines, communication style, and interests, and a coordinator manages the schedule and backup.

When outside support can help

  • A parent or partner has been the only caregiver for years and is wearing out
  • Your family member finished school and the days now have less structure
  • Personal care or transfers have become harder to manage safely at home
  • You want your family member to get out into the community more often
  • An ageing parent caregiver is planning for what happens next

What support can include

  • Personal care: bathing, dressing, grooming, and toileting, done with dignity
  • Safe transfers and help moving around the home
  • Meals, light housekeeping, and keeping daily routines on track
  • Practising everyday skills, like cooking, shopping, or using transit
  • Company at programs, appointments, and community outings, where arranged
  • Respite for family caregivers, from a few hours to overnight

This is non-medical personal support. Therapy, behaviour support plans, and medical care stay with the person's health and support team, and the caregiver follows their guidance.

Does the home need a ramp, wider doors or a safer bathroom? See RightKind Home Access →

How We Work

Managed by our care team, start to finish

  1. Call or request supportTell us what's going on. No forms, no pressure, we listen first.
  2. In-home care assessmentA care coordinator visits to understand daily routines, medical needs, and personality fit.
  3. We match your caregiverWe hand-pick from our vetted roster of PSWs for skills, availability, and, just as importantly, personality.
  4. Care begins, and we stay closeMost families are matched within 24 hours. Your coordinator checks in regularly, this isn't "set and forget."
  • A care coordinator who knows your family and stays reachable
  • Caregivers vetted with a vulnerable-sector police check, interview, references, and a skills assessment
  • Matched to your loved one, not just assigned from a roster
  • Backup coverage arranged by us when a caregiver is unavailable
  • A free in-home assessment and a clear, itemized quote
Questions

What families ask about support for adults with disabilities

Passport, Ontario's funding program for adults with a developmental disability, can be used to hire a support worker or buy supports from an agency, and families claim reimbursement with invoices and receipts. Check with your Passport coordinator that the support you plan is an eligible expense before you start.

That is the goal. Consistency matters even more when communication or routine is a big part of the day, so we match one main caregiver and introduce a backup before they are needed.

Yes. We start with a free in-home assessment to understand the person, their routines, and how they communicate, then match a caregiver whose experience fits.

Yes, with your OK. We can send the doctor or health team a short summary from the care notes: what the caregiver noticed and when it started, what was done (for example, a cream put on as directed) and how it went. It reports what we saw, never a diagnosis. Medical decisions stay with them.

Available across Toronto and the GTA, including Thornhill, North York, Forest Hill, Midtown Toronto, Richmond Hill, Vaughan.

See all our care services → More common questions → Conditions we support → Areas we serve →

Talk to a coordinator about support for adults with disabilities

Tell us what's going on. A care coordinator will call you back within one business day.

Request PSW Support
Call (647) 847-CARE