Someone at the bedside when you can't be
A caregiver who sits with your loved one in hospital, keeps them company and comfortable, follows each hospital's rules for private companions, and keeps your family informed.
Hospitals are busy. Your parent shouldn't be alone.
Hospital staff are stretched, and an older patient can go hours without help eating, getting to the bathroom, or being reassured. Confusion in hospital is common, especially at night.
Our caregiver sits with your loved one, helps with personal needs, and keeps your family informed. It means you can go to work, sleep, or look after your own family, knowing someone is there.
When a bedside caregiver makes a difference
- Your parent is confused, frightened, or at risk of falling in hospital
- No family member can be there overnight or during work hours
- Meals are arriving and going back untouched
- You are getting little news about how your parent is doing
- A discharge is coming and you want continuity into the home
What a bedside caregiver does
- Company and reassurance, day or overnight
- Help with meals, drinks, and getting to the bathroom
- Helping keep your loved one calm, oriented, and safe
- Noticing problems and alerting the nursing staff
- Regular updates to the family
- Support with the move home when discharge comes
Our caregiver supports your loved one and works within hospital rules. Medical care stays with the hospital team.
Will the home work when your parent is discharged? RightKind Home Access: grab bars, ramps and an OT home visit →
Going through a hospital stay? Our free Family Care Binder keeps the questions, medicines and contacts in one place. Get the free binder →
Managed by our care team, start to finish
- Call or request supportTell us what's going on. No forms, no pressure, we listen first.
- In-home care assessmentA care coordinator visits to understand daily routines, medical needs, and personality fit.
- We match your caregiverWe hand-pick from our vetted roster of PSWs for skills, availability, and, just as importantly, personality.
- Care begins, and we stay closeMost families are matched within 24 hours. Your coordinator checks in regularly, this isn't "set and forget."
- A care coordinator who knows your family and stays reachable
- Caregivers vetted with a vulnerable-sector police check, interview, references, and a skills assessment
- Matched to your loved one, not just assigned from a roster
- Backup coverage arranged by us when a caregiver is unavailable
- A free in-home assessment and a clear, itemized quote
What families ask about hospital advocacy
Hospitals across Toronto and the GTA. Tell us where your loved one is and we will confirm when you call.
Yes, day or overnight. Nights in hospital are often the hardest part, especially for a parent who gets confused.
Ask what services have been approved and the first-visit date for each, including physiotherapy, who covers the first nights, and what the doctor, the hospital's occupational therapist and the physiotherapist say about walking, stairs, bathing and equipment. Our discharge guide has the full list of questions.
The same caregiver can often continue at home, which makes the move home much easier. That becomes our recovery and respite care.
Guides for families
Available across Toronto and the GTA, including Thornhill, North York, Forest Hill, Midtown Toronto, Richmond Hill, Vaughan.
See all our care services → More common questions → Conditions we support → Areas we serve →
Talk to a coordinator about hospital advocacy
Tell us what's going on. A care coordinator will call you back within one business day.